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When I came across Betterme, it caught my interest because of how it claimed to be different from other weight loss apps, since it puts a strong focus on self-love and acceptance. Their entire mantra is “I love myself, so I work on myself”.
A large part of my experience as a Health and Nutrition coach has been helping clients work through negative self-image and unhealthy relationships with food and dieting. Since these issues can be complex, I was skeptical that an app could really accomplish this.
So I decided to purchase the app and test it using my expertise as a coach to determine whether Betterme is something I would recommend to clients in need of more than just a calorie counting app, or if it was too good to be true.
Key Takeaways
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- I was pleased with the quality of the workouts that were offered along with the daily chapters aimed at improving my mindset and self-talk.
- I was disappointed with the calorie and meal tracking portion of the app. It was inaccurate and not user-friendly. Don’t use Betterme if you just want a calorie and macro counter.
- I was also disappointed with the coaching portion, and I don’t believe that you can cost-effectively connect with a coach through Betterme anymore than hiring a private health coach outside the app.
- If you want to get started working on your mental and physical health, Betterme could be an option to consider for your first 3 months to kickstart your journey. You may also find benefits in the “challenges”, but I didn’t use this feature.
Overall, here is my takeaway from my experience with Betterme:
After using the Betterme app, I like that it provides learning modules for cultivating more self-love, improving self-talk, and a healthy relationship with food. I also found the app had an impressive library of workouts. However, I found the calorie and meal tracking portion difficult to use, and not user-friendly compared with other apps I’ve tested.
In my opinion, this app is not for someone whose primary goal is to track their calories and food, since this part of the app is not very easy to use, and there are many other less expensive apps on the market that do a much better job.
Apps I’d recommend for calorie and food tracking:
- Macrofactor read more here.
- Cronometer read more here.
But, if you use the app over time, I believe it does what it preaches: it helps you create a healthier relationship with yourself and food. I don’t think this app can replace one-on-one nutrition and fitness coaching, but more on this later.
Medical Disclaimer: The content of this article is provided for educational insights only. It should not be used as medical guidance. Individuals with a past of disordered eating should refrain from weight loss programs or calorie tracking. For medical advice, consult a certified healthcare professional. If you’re struggling with eating disorders, contact NEDA for assistance.

What Is Betterme?
Betterme is a mobile app that sets out to act as a “virtual” personal trainer, nutrition coach, and health coach all in one.
The app includes a variety of different workout options, along with the ability to customize your dieting preferences.
The initial intake process is extremely specific and thorough and goes beyond asking you basic questions such as your height, weight, gender, and goal weight.
It also asks you things such as dietary preferences, if you have any target areas that you want to focus on in your workouts, if you have any “bad habits”, and how much sleep you get.
This thorough intake process (while longer than other apps) allows Betterme to recommend specific workout programs and meals that will cater to your goals and preferences.
If you want additional support, you have the option to upgrade your program with unlimited in-chat access to a certified trainer for $29.99 for a 12 week period.
Unlike other weight loss apps on the market, Betterme aims to put a large focus on mindset, and developing a healthy and positive relationship with yourself, fitness, and food.
It provides daily learning modules that take around 5-10 minutes to listen to (with the option to read through them as well) that aim to improve your relationship with food and dieting.
Betterme has over 100 million users worldwide and offers a 7-day free trial where you can use the app to ensure it is a good fit for you.
BetterMe App
The Betterme app provides learning modules for cultivating more self-love, improving self-talk, and a healthy relationship with food. It also has an impressive library of workouts.
My Experience Using Betterme + How it Works
I used the Betterme app for 1 month, and in that time I made sure to also try some of the additional features that were available for purchase, to see if they were really worth it.
When I first downloaded the app, I was impressed that the intake process was quite thorough, and I was asked around 10 questions all relating to my health and fitness goals.
For example, in the first question, I was asked what my main goal was, and I had the option to choose between obvious answers such as “lose weight” and “build muscle”, but also had the option to choose “find self-love”. I personally chose the self-love option, as I found this to be quite unique for a fitness app to offer this choice.
Then I was asked if I was interested in any special workout programs. I thought this was pretty cool, since I am currently 28 weeks pregnant, and the app offered a special “prenatal program” option. It also offered special programs such as “sensitive knees”, “sensitive back”, “limited mobility (wheelchair)”, and “postnatal” workouts.
After the thorough intake process, the app developed my plan, and I was immediately prompted into the 7-day free trial.
After the 7-day trial, the app stated that I would be charged 39.99 CAD for a 1 month subscription. I thought this was pricey for what the app offers. In the end, the charge ended up equaling $41.99 CAD on my method of payment, which equals out to about $30.85 USD per month.
(I should note here that I found out later I was charged the 1-month subscription fee for Betterme, before my free trial had even ended. I could not figure out a way to reverse this, as the customer service was very difficult to communicate with.)
I was then taken to my dashboard, where my plan was displayed with the option to log my calories, complete the workout for the day, track my water and steps, and read/ listen to a module covering the inner workings of the brain, and how to work on improving my thoughts.


I noticed that every day I completed a chapter in the mindset module, I was offered a new chapter the next day.
However, if I didn’t log in for a few days, I would not be able to unlock a new chapter. I think that this could serve as motivation to ensure you are checking into your plan on a daily basis so that you can continue to move forward with the program.
While I do think the mindset modules offered some valuable advice, I also couldn’t help but think that I myself have accessed very similar content with the same messages in free online resources such as YouTube and podcasts.
For me personally, I really didn’t find that reading the content in the Betterme app resonated quite as much as when I have listened to the same messages in a podcast or video format in the past.
When I went to log my calories each day, I found myself really frustrated with the way the app was set up.
First of all, the app suggested that I should eat around 1610 calories per day, which I thought was quite low, being that I am 28 weeks pregnant and not looking to be in a calorie deficit (eating fewer calories than I burn).
Thankfully, I was able to adjust my calories and my macros to a reasonable amount, but this would be a potential issue for anyone using the app that does not know how to calculate their ideal calorie and macro intake.

I found the actual process of logging food into the app was frustrating, to say the least (i.e. not user-friendly compared with other calorie-tracking apps I’ve used).
One example is that the food measurements were primarily offered in ounces, rather than first offering an option to measure in cups or grams.
Not only that, but I looked up many different types of foods for their nutritional information and found inaccuracies across all of them inside the app. This could prove to be very confusing for a new dieter who is not familiar with the correct calorie and macronutrient content of the foods that they eat.
For example, when I looked up an egg to log into my breakfast meal, I was met with about 20 different options, all of which varied heavily in their calorie and macro content. One egg option I chose told me that one egg was 200 calories and contained 36 grams of fat, which is obviously extremely inaccurate (1 egg contains about 75 calories, 7 grams of protein, 5 grams of fat, and 0 grams of carbohydrates).
I also found that it did not have some of my favourite foods that I eat every day (such as my gluten free sourdough bread) in the database when I searched it, so I ended up having to add it in manually.

I did have the option to log pre-suggested meals into my calorie tracker that were recommended by the app based on the answers to my questions in the initial intake. This option would be useful if you were someone who struggled with well-balanced meal ideas, but for me, this was not a feature that I found I used much.
Rather than manually logging my food, I did have the option to use the AI camera to take a photo of my meals. This feature performed about as poorly as I expected it to, since I have tested this AI feature on many other calorie tracking apps since it has been rolled out.
The AI camera for meal logging was very inaccurate. Just to give one example, when I tried to log my simple Greek yogurt bowl, the AI feature logged it as regular yogurt (not Greek), recognized the chocolate chips as blueberries, and did not pick up on the honey or the chocolate protein powder that was mixed in.
For the workout portion, the app would suggest a daily workout for me, but I also had the option to choose from a very large library of different workouts. These workouts were not specified to me at all, since they varied from “wall pilates” to “wheelchair cardio” and “Tai-Chi”.
It should be noted that the majority of the workouts offered are pilates and bodyweight based workouts, with limited workouts offered for weights and strength training.
The app provided videos and audio explanations for each exercise in the workout, along with a timer for each set. I liked the videos since I think this feature could really help to ensure that you have the correct form for each exercise.
Many of the workout videos were AI generated, but seemed to be effective at demonstrating different workout exercises and showing proper form.
Unfortunately, I found that the app would crash frequently during the middle of my workout. Upon reading a few reviews, I found out that I was not the only person to have experienced this, which was quite frustrating.
I personally did not use the water or step tracker portion of the app, since I personally track my steps on my Garmin watch, and I consistently drink 3 Liters of water a day which I measure based on how many times I fill my 1 Liter water bottle. The app still attempted to log my steps even though I didn’t set up my watch, but the step count was highly inaccurate (around 6000 steps under my actual step count).
In the “More” section of the app, it gives you a link to purchase Betterme products such as their fitness tracker ($139.99).
You also have the option to purchase workout equipment that is featured in many of the workouts, such as the “Sculpt and Recovery Kit” for $414.00. I found these to be more unnecessary add on expenses, since most of the equipment sold can be purchased at a much lower price at most stores.
There was the option to take part in a variety of different challenges that the app hosted.
For example, some of the challenges were called “Better Sleep”, “Self Love Meditation”, “Toned Face”, and “Walking”’ challenge.These challenges were anywhere from 28-30 days long, and cost anywhere from $10.99- $25.99.

I personally found that with all the tasks that I was supposed to complete on the plan I had been given (logging my food, doing my suggested workouts, and reading my mindset modules) I had enough information and did not want to overwhelm myself with additional tasks, like entering a challenge.
This is where I personally thought that the app got a bit too pricey, since the baseline price for the app is already 39.99 CAD per month. I almost felt as if these extra challenges should either be included or at a much lower cost.
As I mentioned above, I noticed during the time of my free trial, I was charged the full $39.99 price of the app subscription even though my free trial had not ended yet.
I frequently tried to contact the customer service for a refund but was met with dead ends, and ultimately never got a refund. I did find through reading online reviews that this was a very common theme, and I found that many people were frustrated with Betterme’s billing system.
The hidden charges continued when I tried to choose the option to speak to a personal trainer for one on one advice. Without really being able to understand exactly what I was getting, I could purchase “unlimited in chat support from a certified personal trainer” for $29.99 for 12 weeks.
While this does seem like a reasonable cost for a one on one coach, I had no way of knowing who I was getting for a coach, what their credentials were, and had no way of speaking with them before I purchased this additional feature.
I was also hesitant to choose an in-app purchase given my previous experience with the billing, and reading so many online reviews of the app continuing to charge without the user’s knowledge.
Before I moved forward, I decided to research some reviews online just to see what I would be getting into and how the 12 week coaching worked. Keep in mind that I did have to get this information from online reviews, since it was not available anywhere in the Betterme app or on the website
When you purchase the 12 weeks with a Betterme personal trainer, you are assigned to one of the Betterme trainers. You do not get to choose who you are assigned to, but once you are assigned, that trainer does not change for you throughout the program.
You are able to access your coach through a chat in the app, and there is no limit to the amount you can message them and ask them questions about anything in regards to your nutrition, fitness, and overall wellness. The typical response times noted are anywhere from a few hours to a day.
Since the app already gives you what is supposed to be a tailored workout and nutrition program, this is not something the one on one coach does for you. The trainer is simply there for you to reach out for tips, advice, or motivation if needed.
While Betterme does insist that these coaches are real people and not AI generated, many of the reviews do report that some of the responses to “common” questions seemed to be automated.
Being a health coach myself, I think that developing a connection between coach and client is a critical part of the client’s success, and based on my experience with the app, I am really not sure if that would be entirely possible with the coaching options provided.
Plus, I thought that paying for this coaching service would completely defeat the purpose of me purchasing the app in the first place. For this reason I decided to not move forward with the additional purchase of the 12 week personal trainer option.
When it comes to online nutrition and workout apps, I am of the opinion that they should be affordable. After using this app, I found that if you weren’t careful, you could easily wrack up a pretty hefty bill between the additional challenges and coaching options.
What I Liked About Betterme

While I have some mixed feelings about the Betterme app, there were a few features that I can truly say that I liked and appreciated, such as:
The Quality of the workouts:
I really enjoyed how straightforward and easy to understand all of the workouts and corresponding videos were, and I liked that I could choose between a workout circuit, yoga session, or stretching routine on any particular day.
I think the videos would be particularly helpful for those at the beginning of their fitness journey who want to ensure they are practicing proper form.
The focus on a healthy mind
While I do think there are ways to enjoy this type of content for free, I did enjoy the short daily chapters that I was able to unlock and read/ listen to that focused on nourishing my mind and creating healthier self-talk.
I noticed that this content had a heavy focus on your relationship with food and dieting, which I thought was quite appropriate given the prevalence of unhealthy mindsets around food in the weight loss world.
What I Didn’t Like
There were definitely some features on Betterme that I did not like which would deter me from using the app further, such as:
Poor food library with inaccurate foods
I disliked how this portion of the app was set up and found that after looking up multiple different foods to log, the food library contained way too many unverified food sources that made no sense, and could be extremely confusing for a new dieter
Lack of food measuring options
I also disliked how the app primarily used ounces for food measurements, rather than in cups or grams.
While I do use ounces as a form of measurement for certain food sources, I would never use it for foods like eggs, or a piece of bread.
So I found this really irritating and inconvenient while I was logging food.
The coaching option and “challenges” rack up your total cost
Without any of the additional purchases, the cost of the Betterme app is a premium monthly price compared to many calorie and fitness apps on the market.
If you want the experience of chatting with a coach or participating in a challenge, the cost could come close to $100 a month.
At this cost, you may be better off paying for a coach that you can connect with on a deeper level that can design you a personalized nutrition and workout plan.
Key Features & Benefits
Some of the key features and benefits that the app had to offer were:
- Daily chapters regarding a healthy mindset- Betterme gives you the ability to work on a healthier mindset and positive self-talk, while also working toward a nutrition and fitness goal.
- A variety of workouts accompanied by tutorial videos– These workout videos make it extremely easy to follow along with each workout, and give you the feeling that you are being coached by a trainer or taking a workout class,
- The option to pay for a coach- If you feel as though the plan the app provides you is not enough, you can pay for a coach from the Betterme app that can help you answer your questions and provide accountability.
- Meal plans that are specific to your dietary preferences– This is an amazing option if you struggle with meal ideas since the plans offer ideas for almost any diet type (traditional, gluten-free, vegan, vegetarian, paleo, and diabetic).
- Access to Additional “Health Challenges”– the app provides the option for you to pay for and join various 20-30 day health challenges that relate to various aspects of your wellness such as beauty, sleep, clean eating, mindset and meditation.
What Other Customers Think
I wanted to see what others thought of Betterme, and I found that the app had a mixture of both positive and negative reviews on the internet.
For example, on the apple app store, Betterme received 4.5 out of 5 stars from a total of 137k reviews. Similarly, the app had a rating of 4.21 out of 5 stars on Sitejabber from a total of 679 reviews.
However, I found that the app had a slightly lower rating on Google, only boasting 3.1 stars out of 5. Within these reviews, I found that many people had the same thoughts, experiences, and frustrations as I did with the app.
For example, one user said:
“When buying access to this app, I did not expect it to have hidden costs. When choosing a fitness assistant in the Play Market, I compared their functionality and the cost of the subscription. As it turned out, I was deceived. The functionality that I was promised turned out to need to be purchased separately from the subscription. This comes out to be much more expensive than any other fitness app”.
Similarly, there was another user who said:
“The food recording is ridiculous-good luck finding what you are looking for in the measurement that is reasonable. Many different measurements seem to have been done by a completely inept person/machine, having 5 different measurements that all say the same calories.”
One other user seemed to have a similar experience to me during their free trial of the app, stating,
“It took an unauthorized $39 from my bank account. (I had bought only the $6.99, one week course, but they added another month without my permission).”
I could relate to all of these reviews quite strongly, as I had the very same frustrations.
However, I did see positive reviews, too. In particular, one user said:
“Hands down one of the best workout apps in the game. Anyone who feels lost in their weight loss journey needs to download it ASAP.”
While I didn’t necessarily share the same opinion as the review above, the app’s reviews make it clear that there are certain individuals who enjoy the app.
How Much Does Betterme Cost?
After a 7-day free trial, the Betterme app costs $39.99 per month..
However, this did not include features such as the monthly challenges (which cost anywhere from $10.99-$25.99 per month), or the option to work with a coach one on one (costing $29.99 for 12 weeks).
Is Betterme Worth It?
After using the app and testing out its features, I think the app is quite pricey for what it offers.
Essentially, a price of $39.99 for 1 month is giving you the ability to track your calories, water, and steps, along with access to personalized workouts and a 5–10-minute chapter per day on a positive mindset.
I personally think that the majority of these features can be offered on free apps (or at least apps that are substantially cheaper) along with free online resources.
I am especially hesitant to say that the Betterme app is worth it, since the calorie recommendations that it offered me as a pregnant woman were so low, and it really didn’t feel that personalized at all (other than the fact that the workouts were pregnancy friendly).
If I am going to be paying that amount for an app, I would expect it to be more personalized and the calories to be a bit more accurate.
Any other potential value that could have been offered from the app (such as the personalized coaching program and the challenges) cost a substantial amount more than the app subscription itself, which I did not like.
I think that for what the app does offer, there are so many other free online resources that you can access that provide the same thing, and if you are truly wanting a more personalized experience and connection with a coach, then you should seek that outside of an app.
Who Should Use Betterme
- Those who want access to a variety of workouts and stretches– The app offers easy follow along video tutorials with each workout, making them very user friendly for beginners.
- Those who are willing to spend extra for more personalized advice and challenges– If budget is not an issue, the app provides many fun challenges that you could participate in that are geared toward health and wellness.
Who Should NOT Use Betterme
- Those on a tight budget– I personally do not recommend this app for anyone on a tight budget, since the app subscription itself does not provide much more than many other free fitness apps offer.
- Those focused on calorie/ meal tracking– Betterme is definitely not the app for anyone who is taking their calorie and macro tracking seriously, since this portion of their app is not only extremely difficult to use with odd measurements, but also seems to include a lot of inaccuracy within their food library.
Sign Up for Betterme
The process of signing up for Betterme is quite easy, and only takes a few minutes with the steps below
1. Go to the Appstore and download Betterme
2. Click on the app and fill out the personal information including things like your height, weight, gender, motivation levels, workout preferences, etc. so the app can develop your plan.
3. Enter the app, where you can start your plan (i.e. listen to your daily module, track your calories/ water/ steps, and complete your workout)
4. Upgrade to premium features such as additional challenges or personalized coaching programs by clicking on the options and putting them through on your app store.
Betterme Alternatives
MacroFactor: Best if you want the most accurate, no-nonsense calorie and macro tracking with smart, adaptive targets that adjust based on your real-world progress. The food database and logging flow are miles ahead of Betterme, and it’s built for people who want clarity and consistency.
*Enter code FEASTGOOD when signing up to get an extra week on your free trial (2 weeks total).
Cronometer: Best if you care about accuracy and micronutrients (vitamins/minerals), not just calories and macros. It’s more data-heavy than Betterme, but the tracking is reliable and customizable, great for detail-oriented users or anyone following a specific diet where nutrient coverage matters.
*If you use the link below, you can get 10% off when subscribing to the gold plan. No code is required, it’s automatically applied.
MyNetDiary: I’ve reviewed MyNetDiary and recommend it if you want accurate tracking for calories, meals, water, steps, and even workouts, plus helpful meal guides. It’s very user-friendly for calorie and macro tracking, and the premium plan is only about $6.50/month. If you’re on a budget, it’s an easy way to track nutrition while using free at-home workouts and mindset resources elsewhere.
Frequently Asked Questions
Is Betterme Good for Weight Loss?
The Betterme app could help you along your weight loss journey if you struggle with staying consistent with workouts, and struggle with your mindset toward food and dieting. While the Betterme app does offer calorie tracking, this portion of their app is not as user-friendly as other competing apps on the market.
Is Betterme Free?
The Betterme app is not free, but does allow you a 7-day free trial where you can test out its features and services before committing to a purchase. Once the free trial is over, the app costs 39.99 per month. There is also additional cost for other features such as health challenges and coaching services.
Is Betterme Compatible with Apple Watch?
Yes, Betterme is compatible with Apple Watch, along with other devices such as your iPad. You also have the ability to sync information from the Health app on your iPhone onto the Betterme app.
Is Betterme Accurate
When it comes to its food library, I did not find the Betterme app to be an accurate source for food logging. I found that many of the suggested foods listed contained an incorrect calorie and macro count, which made it a bit confusing to use.
How Do I Cancel My BetterMe Subscription?
If you want to cancel your Betterme subscription, you can simply enter your iPhone settings and click into your iCloud subscriptions. Once there, click into your Betterme app subscription, and click the cancel button. You can cancel the app at any time with no penalty.
How To Contact Betterme
The only way I found that you could contact Betterme is through their online support through email at support@betterme.world. Unfortunately, there is no option for a live chat with customer service or a phone number to call if you have additional questions.
About The Author

Colby Roy is a holistic health and nutrition coach. She is certified through Precision Nutrition and has a passion for all things nutrition and healing the body. More specifically, Colby likes to work with clients who want to optimize their gut health and energy levels.
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